Privacy Policy
Effective Date: 4 November 2026
At Baahar Fragrance, your privacy is important to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe, secure and transparent.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, browse our products or place an order.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
Personal Information
Full name.
Mobile number.
Email address.
Billing and shipping address.
City, state and pincode.
Order Information
Products purchased.
Order history.
Payment status.
Delivery and shipping details.
Return, refund and exchange requests.
Technical Information
IP address.
Browser type and device information.
Operating system.
Website browsing activity.
Pages visited and interactions with our website.
We collect only the information reasonably necessary to provide and improve our services.
2. How We Use Your Information
We use the information collected for the following purposes:
To process and confirm customer orders.
To arrange shipping and product delivery.
To communicate order updates and tracking information.
To verify Cash on Delivery orders.
To process refunds, returns and replacements.
To respond to customer queries and support requests.
To prevent fraudulent transactions and unauthorized activities.
To improve our website, products and shopping experience.
To send promotional offers, updates and marketing communications where permitted by applicable law.
3. Payment Information
Baahar Fragrance may offer different payment methods, including prepaid online payments and Cash on Delivery, depending on availability.
Online payments are processed through authorized third-party payment gateways.
We do not intend to store or directly collect complete debit card, credit card, banking password or sensitive payment authentication details on our website.
Payment providers process such information according to their respective security and privacy policies.
4. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
However, we may share relevant information with trusted service providers when necessary to operate our business, including:
Courier and Logistics Partners: To process and deliver your orders.
Payment Gateway Providers: To securely process online transactions.
Technology and Hosting Providers: To maintain our website and infrastructure.
Customer Support Services: To respond to customer queries and requests.
Marketing and Analytics Services: To understand website performance and improve customer experiences, subject to applicable privacy requirements.
We may also disclose information when required by law, regulation, court order or authorized government authorities.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing and shopping experience.
These technologies may help us:
Remember your shopping cart and preferences.
Understand website traffic and visitor behaviour.
Improve website functionality and performance.
Measure advertising and marketing effectiveness.
Provide relevant promotional content.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.
These measures may include:
Secure website connections.
Restricted access to customer information.
Secure payment processing through authorized providers.
Monitoring and appropriate security practices.
Although we take reasonable steps to protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
7. Data Retention
We retain customer information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including:
Processing and fulfilling orders.
Maintaining purchase and transaction records.
Providing customer support.
Meeting applicable legal, tax and accounting requirements.
Resolving disputes and preventing fraud.
When personal information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal obligations.
8. Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to legal and contractual obligations.
Withdraw consent where processing is based on your consent.
Opt out of promotional and marketing communications.
Raise concerns regarding the handling of your personal information.
To exercise these rights, please contact our customer support team using the details provided below.
9. Marketing Communications
We may send promotional messages, product updates, special offers and other marketing communications through email, SMS or other communication channels where permitted by applicable law.
You can opt out of promotional communications at any time by following the unsubscribe instructions or contacting us.
Please note that you may continue to receive essential transactional messages relating to your orders, payments and deliveries.
10. Third-Party Websites
Our website may contain links to third-party websites, payment gateways and external services.
These websites operate independently and have their own privacy policies and practices.
Baahar Fragrance is not responsible for the privacy practices, content or security of external websites. We encourage you to review their privacy policies before sharing personal information.
11. Children's Privacy
Our website and services are intended for general consumers and are not knowingly directed towards children under the age of 18 for independent purchases.
We do not knowingly collect personal information from children in violation of applicable laws. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to address the situation.
12. Changes to This Privacy Policy
Baahar Fragrance reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements or privacy standards.
Any updates will be published on this page along with the revised effective date.
We encourage customers to review this page periodically to stay informed about how their information is protected.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Baahar Fragrance
Website: www.baaharfragrance.mycatalog.io
Email: [Add Your Support Email]
Phone: 799110968
We are committed to addressing your privacy concerns and providing a safe and trustworthy shopping experience.
Baahar Fragrance – A World of Fragrance, An Expression of You.