Shipping Policy
Effective Date: 4 November 2026
At Baahar Fragrance, we are committed to delivering your favourite fragrances and products safely, securely and on time. We work with trusted logistics and delivery partners to ensure a smooth shopping experience from the moment you place your order until it reaches your doorstep.
1. Order Processing
Orders are generally processed within 1–2 business days after successful order placement.
Orders placed on Sundays or public holidays may be processed on the next working day.
Once your order is confirmed and processed, it will be handed over to our shipping partner.
During festive seasons, special promotions or high-demand periods, order processing may take slightly longer.
2. Shipping & Delivery Time
We aim to deliver orders within the following estimated timelines:
Metro Cities: 3–5 business days.
Other Cities & Towns: 4–7 business days.
Remote Locations: 5–10 business days.
Please note that delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions and other unforeseen circumstances.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you confirm your order.
Any free shipping offers will be subject to the terms and conditions of the respective offer.
Additional charges, where applicable, will be communicated before order confirmation.
4. Order Tracking
Once your order has been dispatched, you will receive tracking details through the contact information provided during checkout.
You can use the tracking details to monitor your shipment and check its delivery status.
If you experience any difficulty tracking your order, please contact our customer support team.
5. Cash on Delivery (COD)
Cash on Delivery may be available for selected locations and eligible orders.
COD availability depends on your delivery pincode.
Our team may contact you to confirm your order before dispatch.
Orders may be cancelled if confirmation cannot be obtained.
Customers are requested to provide accurate contact and delivery details to avoid delivery issues.
6. Incorrect Address or Contact Details
Customers are responsible for providing accurate shipping information, including:
Full name
Complete delivery address
Correct pincode
Active mobile number
Baahar Fragrance will not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by customers.
Please contact us immediately if you notice an error in your shipping information after placing an order.
7. Delayed or Undelivered Orders
Although we make every effort to deliver orders within the estimated timeframe, delays may occur due to:
Weather conditions or natural events.
Courier service disruptions.
Public holidays or regional restrictions.
Incorrect delivery information.
Other circumstances beyond our control.
If your order is significantly delayed or marked as delivered but has not been received, please contact our customer support team so we can assist you.
8. Damaged Packages
We take care to pack every order securely. However, if your package arrives damaged, please:
Record an unboxing video while opening the package.
Take clear photographs of the damaged packaging and product.
Contact our support team within 48 hours of delivery.
Share your order number and supporting evidence.
Our team will review the concern and assist you according to our applicable return and replacement policy.
9. Multiple Shipments
In certain situations, items from the same order may be shipped separately due to stock availability or logistical requirements. If this happens, separate tracking details may be provided.
10. Contact Us
For any questions or assistance regarding shipping, delivery or order tracking, please contact us:
Baahar Fragrance
Website: www.baaharfragrance.mycatalog.io
Email: [Add Your Support Email]
Phone: 799110968
We appreciate your trust in Baahar Fragrance and thank you for shopping with us.
Baahar Fragrance – A World of Fragrance, An Expression of You.