Terms & Conditions
Effective Date: 4 November 2026
Welcome to Baahar Fragrance. These Terms & Conditions govern your access to and use of our website, products and services. By visiting our website or placing an order, you agree to comply with the terms outlined below.
Please read these Terms & Conditions carefully before using our website.
1. General Information
Baahar Fragrance operates an online store offering perfumes, attars, bakhoor, body creams, room fresheners, surma, dhoop sticks and other fragrance-related products.
Throughout these Terms & Conditions, the words "we", "us" and "our" refer to Baahar Fragrance. The terms "you", "your" and "customer" refer to anyone accessing our website or purchasing our products.
We reserve the right to update, modify or replace any part of these Terms & Conditions at our discretion.
2. Use of Our Website
By using our website, you confirm that:
You are legally capable of entering into a binding agreement.
You will provide accurate, complete and up-to-date information.
You will use the website only for lawful purposes.
You will not engage in any activity that may harm, disrupt or interfere with our website or business operations.
You will not attempt unauthorized access to our website, servers or customer information.
We reserve the right to restrict or terminate access to our website in cases of misuse or violation of these terms.
3. Product Information & Description
We make every effort to display accurate product descriptions, photographs, prices and other information.
However:
Actual product colours may vary slightly due to screen settings and lighting conditions.
Fragrance preferences and scent experiences may differ from person to person.
Product images are provided for illustrative and representational purposes.
Minor variations in packaging, appearance or presentation may occur depending on product batches and availability.
We do not guarantee that every product description, image or other content will always be completely error-free.
4. Pricing & Payments
All product prices are displayed in Indian Rupees (INR), unless otherwise specified.
Prices and offers are subject to change without prior notice.
Applicable taxes and shipping charges, if any, will be displayed during checkout.
We accept the payment methods made available on our website.
Orders are subject to successful payment authorization and confirmation.
In case of an obvious pricing or listing error, we reserve the right to cancel the affected order and initiate an applicable refund.
5. Order Placement & Confirmation
Placing an order on our website constitutes an offer to purchase the selected products.
Orders are subject to acceptance and product availability.
You will receive an order confirmation through the contact details provided during checkout.
We reserve the right to reject or cancel an order in cases of suspected fraudulent activity, incorrect information, stock unavailability or genuine operational reasons.
If a prepaid order is cancelled by us after payment has been received, an applicable refund will be initiated.
An order confirmation does not guarantee dispatch until the order has been accepted and processed.
6. Cash on Delivery (COD)
Cash on Delivery may be available for selected locations and eligible orders.
COD availability depends on the delivery pincode and applicable order conditions.
We may contact customers to verify or confirm COD orders before dispatch.
Customers must provide a valid mobile number and accurate delivery address.
Repeated refusal to accept COD orders or failure to receive shipments may result in restrictions on future COD purchases.
We reserve the right to disable COD for specific locations or orders based on operational and delivery considerations.
7. Shipping & Delivery
We aim to deliver all orders within the estimated delivery timelines mentioned in our Shipping Policy.
However, delivery dates are estimates and may be affected by courier delays, weather conditions, public holidays, regional restrictions or other circumstances beyond our control.
Customers are responsible for providing correct delivery information.
For further information, please refer to our Shipping Policy.
8. Returns, Refunds & Exchanges
All returns, refunds and replacement requests are governed by our Return & Refund Policy.
Eligible claims must be reported within 48 hours of delivery.
An unboxing video is mandatory for claims involving damaged, defective, missing or incorrect products.
Opened or used perfumes, attars and other hygiene-sensitive products are generally not eligible for return due to a change of mind.
All claims are subject to verification and approval.
Please review our Return & Refund Policy for complete details.
9. Product Usage & Safety
Our products should be used according to their intended purpose and any instructions provided on the packaging.
Customers are responsible for:
Reading product labels and usage instructions before use.
Avoiding direct contact with eyes and sensitive areas unless the product is specifically intended for such use.
Keeping products away from children unless specifically designed for their use.
Storing products according to the instructions provided.
Checking ingredient information for known personal sensitivities before use.
Baahar Fragrance shall not be responsible for misuse, improper storage or use contrary to the product instructions.
10. Intellectual Property Rights
All content available on our website, including but not limited to:
Brand name and logo.
Product photographs and images.
Website design and layout.
Product descriptions and written content.
Graphics, banners and other creative materials.
is owned by Baahar Fragrance or used with appropriate authorization.
No content may be copied, reproduced, distributed, modified or commercially used without prior written permission.
Unauthorized use of our intellectual property is prohibited.
11. Third-Party Services & Links
Our website may contain links to third-party websites, payment gateways, shipping providers or other external services.
These services operate independently and may have their own terms, conditions and privacy policies.
Baahar Fragrance is not responsible for the content, security, availability or practices of external websites or services.
12. Limitation of Liability
To the extent permitted under applicable law, Baahar Fragrance shall not be liable for:
Indirect or consequential losses arising from website use.
Temporary website interruptions or technical issues.
Delays caused by third-party courier or payment service providers.
Losses arising from inaccurate information provided by customers.
Product misuse or failure to follow usage instructions.
Nothing in these Terms & Conditions excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable Indian law.
13. Privacy & Personal Information
We respect your privacy and are committed to protecting your personal information.
Information collected during website visits, registration and order placement may be used for:
Processing and fulfilling orders.
Shipping and delivery coordination.
Customer support and communication.
Payment verification and fraud prevention.
Improving our website and shopping experience.
Sending promotional updates where permitted by applicable law.
For more information, please review our Privacy Policy.
14. Fraud Prevention & Account Security
Customers are responsible for maintaining the confidentiality of their account credentials and ensuring that their account information remains accurate.
We reserve the right to cancel orders, restrict accounts or take appropriate action where fraudulent transactions, suspicious activities or misuse of our services are identified.
15. Changes to Terms & Conditions
Baahar Fragrance reserves the right to modify, update or revise these Terms & Conditions at any time.
Changes will become effective once published on our website. Customers are encouraged to review this page periodically.
Continued use of our website after changes are published will be subject to the updated terms, to the extent permitted by applicable law.
16. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of our website or purchase of our products shall be subject to the jurisdiction of the competent courts in India, subject to applicable consumer protection laws.
Nothing in this section restricts any statutory rights or remedies available to consumers.
17. Contact Information
If you have any questions, concerns or requests regarding these Terms & Conditions, please contact us:
Baahar Fragrance
Website: www.baaharfragrance.mycatalog.io
Email: [Add Your Support Email]
Phone: 799110968
Thank you for choosing Baahar Fragrance.
Baahar Fragrance – A World of Fragrance, An Expression of You.